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Home arrow Policies arrow Terms of Use

Terms of Use


MetricNews Delivery Service ("MetricNews") and its affiliates provide software, products, web sites, and technology (collectively, the "MetricNews Services"). These MetricNews Terms of Service comprise a legal agreement ("Agreement") between You (the customer submitting an order form associated with this Agreement or otherwise using MetricNews Services) and MetricNews and govern Your use of MetricNews Services. BY ORDERING MetricNews SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE, AS MODIFIED FROM TIME TO TIME. If you do not agree to these Terms of Service, do not order or use any MetricNews Service.

"You" means You, Your company, Your employees, and anyone who has access to use Your MetricNews account. You must be at least eighteen (18) years of age to subscribe to and use any MetricNews Service.

You agree to familiarize Yourself with, and to regularly review, the Terms of Service, and other terms and guidelines published by MetricNews and abide by them if You choose to use the MetricNews Services to which such terms apply. MetricNews reserves the right to change the Terms of Service at anytime without notice. If You continue to use MetricNews Services after any such changes, Your continued use will constitute Your consent to such changes. MetricNews agrees to identify the date of last revisions of its Terms of Service.

If You do not have print capability and desire to obtain a hard copy of these Terms of Service, please send MetricNews an email requesting a hard copy. You may also click on the link to "Terms of Service" at the bottom of each page of MetricNews web sites for a copy of these Terms of Service, which may be printed and saved through the printing and saving capability of your browser and printer.

If you have questions about these Terms of Service, please contact MetricNews at .


By subscribing to or receiving any MetricNews Service, You make the following representations and warranties. MetricNews shall have the right to terminate your MetricNews account, without notice at any time, if any representation or warranty made by You proves to be untrue in any respect.

You represent and warrant that:

  • You and all users of the MetricNews Service approved by you are at least eighteen (18) years of age;
  • You have the legal capacity and authority to: (a) enter into binding contracts for the sale and purchase of goods and services, (b) be bound by these Terms of Service, (c) subscribe to and use the MetricNews Service, including, where applicable, the buying, selling and listing of items, in accordance with these Terms of Service, and (d) if you are acting in a corporate capacity, bind Your company;
  • You will not use the MetricNews Service for any purpose that is unlawful, or prohibited by these Terms of Service (as may be modified from time to time);
  • All information and content supplied by You or by others using any MetricNews Service, including but not limited to all information submitted as part of the registration and subscription process and all content included in e-mails delivered by you via any MetricNews Service (collectively, "Customer Content"), is true and accurate;
  • Any products or services advertised, sold or otherwise distributed by You on or in connection with any Customer Content are legal for sale or distribution; that you have all licenses necessary to sell or advertise the goods or services offered for sale or distribution and that all sales and advertisements will be in compliance with applicable law;
  • You own or have the right to use all of the intellectual property, proprietary and similar rights necessary for all Customer Content, and all products and services sold or otherwise distributed by You or on Your behalf that are referred to in the Customer Content;
  • Your delivery of emails in connection with any MetricNews Services is in full compliance with the CAN-SPAM Act of 2003; and
  • You have secured required permission to use any person's name, voice, likeness or performance as embodied in any Customer Content, and nothing in the Customer Content will otherwise infringe on the privacy or publicity right of any individual.

By using the MetricNews Service, You agree that You will defend and indemnify MetricNews and its suppliers from any third party claim related to a breach of any of the foregoing warranties.


MetricNews provides e-mail management software for newsletters, surveys, press releases, and other customer communications.

MetricNews may only be used in connection with e-mail lists for which recipients have voluntarily registered. Using MetricNews to send e-mail to an address You obtain without the consent of such addressee is a violation of the MetricNews Terms of Service. You may not access the mailing lists of third parties on MetricNews Services, and You may not access or otherwise use such third party mailing lists in connection with preparing or distributing unsolicited e-mail to any third party. You may not import any e-mail addresses to Your list that have not chosen to receive Your mailings. You may only send e-mail to customers that have willingly signed up to receive Your mailings. If MetricNews receives complaints about Your list, Your list will be reviewed and may be terminated. You may not send mail under any company or organization name other than Your own and/or with fraudulent header or source information. Please see MetricNews's anti-spam policy for further information and restrictions regarding use of MetricNews Services.

If You use MetricNews to create a mailing list (a "Mailing List"), You may remove any e-mail address contained therein from such Mailing List at Your discretion. You agree to honor the request of the owner of any e-mail address to remove that address from a Mailing List within ten (10) business days after receipt of such request. You may establish additional terms and conditions that may be applied to persons subscribed to Your Mailing Lists.

If You register with a Mailing List, You acknowledge that the owner of the mailing list may remove Your e-mail address from such Mailing List, in its discretion and at any time, and that Your participation in such Mailing List may be subject to additional terms and conditions that may be changed from time to time.

MetricNews may include in every e-mail sent by any MetricNews Service a statement similar to the following: "Powered by MetricNews Delivery Service".


MetricNews Services are provided to assist You with the operation of Your business. Your right to use the MetricNews Service is limited to You, Your company and its employees. You are solely responsible for Customer Content and all use of Your MetricNews account. MetricNews reserves the right, but is not obligated, to monitor or to review Customer Content and to monitor your compliance with these Terms of Service. MetricNews reserves the right in its sole discretion to: (a) refuse to provide MetricNews Services if You violate these Terms of Service, and/or (b) edit, refuse to post, or remove any Customer Content that violates the Terms of Service, without notice at any time.

You may not: (a) restrict or inhibit any other user from using and enjoying such user's rights in MetricNews Services, or (b) interfere with or disrupt our MetricNews Servers or servers or any network connected to MetricNews Services.

In addition, You may not use the MetricNews Services to:

  • send unsolicited bulk email, for commercial or non-commercial purposes. Unsolicited bulk email is defined as email sent to more than 10 individuals without their permission;
  • rent, lease, license, grant a security interest in, or otherwise transfer or sublicense Your rights hereunder to any third party;
  • defame, libel, slander, impersonate, abuse, harass, threaten, invade the privacy of or otherwise violate or infringe the legal rights (including the rights of privacy and publicity) of any other person;
  • conduct, promote or forward illegal contests, pyramid schemes, chain letters, unsolicited or unauthorized advertising, promotional materials, or multi-level or illegal marketing campaigns;
  • harm minors in any way;
  • publish, post, distribute, disseminate, advertise or link to any: (i) content, site, topic, name, material or information which is inappropriate, profane, defamatory, libelous, slanderous, infringing, obscene, indecent, or which contains nudity or adult content; (ii) software, content or other material protected by intellectual property laws, copyright licenses, rights of privacy or publicity, or other proprietary rights, unless You own or control such rights or have received all necessary consents for Your publication, distribution, or linking of such software and other materials; (iii) software, content or other material that contains viruses, worms, corrupted files, cracks or that may or are intended to damage the operation of or render inoperable another's computer, hardware, software, security measures or system or other programs written to defeat the security measures of any computer, system or programs; (iv) software, content, other material or Web site that constitutes "hate speech", whether directed at an individual or a group, and whether based upon the race, sex, creed, national origin, religious affiliation, sexual orientation or language of such individual or group;
  • sell, offer to sell, distribute, promote, facilitate, disseminate or link to any sites for marketing, sales, promotion, facilitation or distribution of: firearms; explosives; ammunition; liquor; tobacco products; illegal gambling (including gambling in connection with sporting events); food that is not packaged or does not comply with all applicable laws for sale to consumers by commercial merchants; illicit drugs, pharmaceuticals and controlled substances; counterfeit, pirated or stolen goods; any goods or services that infringe or otherwise violate a third party's rights including copyright, patent, trademark, or rights of publicity or privacy; goods that are considered indecent, obscene or pornographic; Nazi memorabilia; registered or unregistered securities; goods or services that You cannot legally sell; goods which are misrepresented or which do not in fact exist; fraudulent goods; or any other illegal activity;
  • harvest or otherwise collect information about third parties, including e-mail addresses, without the express consent of such third parties;
  • violate any applicable government laws or regulations.


Subject to the terms and conditions of this Agreement, MetricNews grants You, and You accept, a nontransferable and nonexclusive license to use in object code form only any software used in connection with MetricNews Services or made available to download on MetricNews sites (the "Software") solely for Your purposes using Your data, and not for the benefit of any third party (unless otherwise agreed in writing by MetricNews). You may use and access the Software made available over the Web only through authorized MetricNews web sites. You agree to use reasonable security measures to minimize the risk of unauthorized access to and use of the Software.

The Software may be used and accessed only by You using the Software for its intended purpose while doing Your work.

You acknowledge that MetricNews is the sole owner of all intellectual property rights in and to the Software and all web sites provided by MetricNews in connection with the MetricNews Services (the "Sites"), including but not limited to the structure, organization, design, algorithms, methods, templates, data models, data structures, logic flow, and screen displays associated therewith. All customizations, enhancements, modifications and new code made available to You pursuant to this Agreement shall be deemed "Software" hereunder and shall be owned by MetricNews. Except as expressly authorized in this Agreement, You will not copy, modify, display, rent or unbundle the Software. In addition, You will not reverse engineer, decompile or disassemble the Software, and will not otherwise attempt to reconstruct or discover the source code for the Software. The Software and the Sites (collectively, the "Licensed Product") shall be used only to You for Your sole and exclusive benefit, and shall not be used to provide time-sharing or other similar services for the benefit of any third party. MetricNews reserves all rights in the Licensed Product not expressly granted to You hereunder.

Your use of Software made available for downloading by MetricNews may also be governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("License Agreement"). To the extent that the License Agreement conflicts with the Terms of Service, the terms of the License Agreement shall govern Your use of the Software. You may not install or use any Software that is accompanied by or includes a License Agreement unless You first agree to the License Agreement. In addition, You shall keep intact all and may not alter any copyright and other proprietary notices contained in the Software. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCING THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. You acknowledge that the Software, and any accompanying documentation and/or technical information, is subject to applicable export control laws and regulations of the USA. You agree not to export or re-export the Software, directly or indirectly, to any countries that are subject to USA export restrictions. All software downloaded or otherwise obtained by the U.S. Government is provided with the commercial license rights and restrictions described elsewhere herein.


Some products and services available through or in connection with MetricNews require that You purchase a subscription or otherwise pay a fee. You are solely responsible for all charges, fees, duties, taxes, and assessments arising out of any use of Your MetricNews account by You or anyone else using Your account. MetricNews reserves the right to modify the fees charged for MetricNews Services from time to time, provided that such new fees shall not take effect earlier than thirty (30) days after MetricNews provides notice to You of such modified fees.

Except as expressly set forth in this Agreement, MetricNews is not required to refund to You any amounts paid hereunder. It is Your responsibility to notify MetricNews if Your credit card has changed or has expired and to make appropriate changes or Your service may be disconnected or interrupted.


MetricNews may change any of the MetricNews Services at any time and from time to time without notice, including terminating the offering of any MetricNews Service altogether. In such event, MetricNews will provide You with a pro-rata refund of any pre-paid fees associated with such MetricNews Service.

This Agreement is effective until terminated. Either party may terminate this Agreement upon thirty (30) days written notice to the other party. MetricNews may terminate or suspend this Agreement immediately if in MetricNews's sole judgment You breach any of the terms and conditions of this Agreement. All provisions of this Agreement relating to payment; disclaimers; limitation of liability; confidentiality; and MetricNews's proprietary rights shall survive termination or expiration of this Agreement.


Links within the MetricNews service may let You leave the MetricNews site. You acknowledge that the linked sites are not under the control of MetricNews and that MetricNews is not responsible for the contents or operation of such linked sites or any link contained in such linked site, any changes or updates to such sites, or any form of transmission received from any linked site. MetricNews is providing these links to You only as a convenience, and the inclusion of any link does not imply endorsement by MetricNews of the linked site or any association with their operators.


MetricNews does not claim ownership of any Customer Content. However, You grant MetricNews a royalty-free license to use (including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, sublicense and reformat Customer Content, and to publish Your name in connection with Customer Content) Customer Content only in connection with the operation and promotion of MetricNews Services. You also grant MetricNews the right to publish Your name in connection with any such use. No compensation will be paid or due You with respect to MetricNews's or its sublicensee's use of Your Customer Content.

You grant MetricNews permission to use screen shots of any Web page that contains a link to MetricNews in MetricNews promotional materials, and represent and warrant that You have sufficient authority to grant the foregoing rights.


The information, software, products, services and other material included in or available through MetricNews Services may not be complete, and may include inaccuracies or errors, and may also be modified, discontinued or deleted from time to time without notice. Advice, information, products, services or other materials received via MetricNews Services should not be relied upon for personal, medical, legal, business, financial or other decisions and is not intended to replace the advice of appropriate and qualified professionals.

MetricNews warrants that it will use commercially reasonable efforts to provide the ordered MetricNews Services in accordance with the terms and conditions in the applicable order form. Otherwise, MetricNews makes no guarantees of any kind regarding the dependability, accuracy, security, timeliness or availability of the MetricNews Services. EXCEPT FOR THE FOREGOING LIMITED WARRANTY, ALL METRICNEWS SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, AND METRICNEWS AND ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH REGARD TO THE METRICNEWS SERVICES, INCLUDING BUT NOT LIMITED TO ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.



Without limiting the foregoing, MetricNews is not responsible for any of Your data residing on MetricNews hardware or systems, including such hardware or systems provided to MetricNews by third parties. You are responsible for maintaining and backing-up Your data and information that may reside on MetricNews hardware or systems, including such hardware or systems provided to MetricNews by third parties, whether or not such information is produced through the use of MetricNews, including all Customer Content.

MetricNews is not liable for Your actions with Your customers or vendors, or the use of their information, or for any other actions arising from Your use, or the use of other parties to whom You have given access to Your MetricNews information, through the use of MetricNews Services.

MetricNews is not involved in any transaction between You and Your buyer or seller or other third parties with whom you may have transactions through Your web site or between You and any user of any products or services offered or provided by You or by a third party through any MetricNews Service. MetricNews is not responsible for screening, censoring or otherwise controlling your Customer Content, or any listings or transactions offered or conducted via your Customer Content. You are deemed to have a direct commercial relationship with each third party that purchases goods or services from or undertakes any other transaction with You. MetricNews is not acting as Your or any third party's agent in connection with the operation of MetricNews Services. Further, because MetricNews is not involved in any orders or other transactions between You and other users of MetricNews or other marketplace forums, MetricNews cannot and will not be involved in resolving any disputes relating to any completed or uncompleted transactions or the purchase or sale of listed goods or otherwise.


You agree to defend, indemnify and hold MetricNews and its suppliers harmless from and against any and all claims, losses, liability costs and expenses (including but not limited to attorneys' fees) arising from Your violation of these Terms of Service, or any third-party's rights, (including, without limitation, infringement of any copyright, violation of any proprietary right and invasion of any privacy rights). These obligations will survive any termination of Your relationship with MetricNews or Your use of MetricNews Services.


You may not use a name in connection with operating Your MetricNews account that is confusing or misleading to participants, or otherwise impersonate or deceive participants with respect to Your identity.

You are responsible for safeguarding the confidentiality of Your account information (including password(s) and user name(s) issued to You) and for any use or misuse of Your account or MetricNews Services resulting from any third party using a password or user name issued to You. You agree to notify MetricNews immediately of any known or suspected unauthorized access to or use of Your account, Your password, the password of any individual user to whom You have issued a login ID or any other breach of security or misuse of the MetricNews known to or suspected by You. You may change Your password at any time by following instructions on the MetricNews web site.

You hereby authorize MetricNews to rely on any data, notice, instruction or request furnished by You to MetricNews, or that MetricNews reasonably believes to have been furnished by You. You are solely responsible for maintaining the confidentiality of Your account information and monitoring usage of Your account. MetricNews is not responsible for fraud of participants or of other users of your account.


MetricNews will not use Your customer data or Your customer contact list for any purposes other than those intended by the MetricNews Service. Your customer information will not be shared with any other parties, unless you are also subscribing to a MetricNews Service where one of the features of such service is the sharing of customer information between services. MetricNews will not use Your customer information for the purpose of sending unsolicited commercial e-mail to such customers. For more information about MetricNews's privacy and information practices, please see MetricNews's Privacy Statement.


These Terms of Service are governed by the laws of the State of North Carolina, U.S.A. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Durham County, North Carolina, U.S.A. in all disputes arising out of or relating to the use of the MetricNews Services.

You agree that no joint venture, partnership, employment, or agency relationship exists between You and MetricNews as a result of these Terms or Service or use of MetricNews Services.

MetricNews's performance of this Agreement is subject to existing laws and legal process, and nothing contained in these Terms of Service are in derogation of MetricNews's right to comply with governmental, court and law enforcement requests or requirements relating to Your use of MetricNews Services or information provided to or gathered by MetricNews with respect to such use.

If any part of these Terms of Service is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms of Service shall continue in effect.

Unless otherwise specified herein, these Terms of Service, the Anti-Spam Policy and the Privacy Statement constitute the entire Agreement between the user and MetricNews with respect to MetricNews Services and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and MetricNews with respect to MetricNews Services.

MetricNews reserves the right to disclose any information, content, or materials as necessary to satisfy any applicable law, regulation, legal process or government request or in accordance with MetricNews's Privacy Statement.

Any rights not expressly granted herein are reserved by MetricNews, including all legal and equitable remedies available to MetricNews upon Your violation of any of these Terms of Service.


MetricNews is a service mark of MetricNews Delivery Service. The names of actual companies and products mentioned herein may be the trademarks or service marks of their respective owners.

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